Because all of our clients’ needs are different our sites are built in phases.  We offer you as little or as much hands-on as you feel fit.  This insures your satisfaction.

Step One-Assessment

The first step is just plain ole talking.  We get to know your needs, your expectations as well as your future plans for your website and your business. We then help come up with a plan for you to determine your total costs.

We understand that web development is often like learning a different language to some, so we also encourage you to ask questions. If we are discussing your needs and what we think is the best avenue for you and you are totally confused, ask questions.  We want you to fully understand your options and what you are paying for.

Once we get to know your needs, we will write up a proposal for you which you can review, ask additional questions, change or approve.

Step Two-Contract and Retainer

We bill flat rate which means we DO NOT bill by the hour. We do this so you can see EXACTLY what you are getting for your money. We base our billing on the average hours that it takes to do specific tasks. You’ll get a flat rate quote. These fees will include everything you need, so unless you add a task, what you see is what you pay.

The design is done in phases.  They are broke down logically so both you and us know when a phase is completed. Each phase will have a specific payment for that phase. Sometimes the fees are the same for every phase, sometimes they are different, depending on how well your site breaks down into task divisions. The fee for each phase also depends on whether or not there is any software that needs to be purchased for that phase.  You will be notified ahead of time if that is the case.

We require the fee for each phase paid in advance. This insures you that you do not have to pay a large amount at one time, but it also insures that we get paid for the work that is completed to your satisfaction. If your satisfaction is not or can not be reached, then your fee is fully refundable. However, we have yet to encounter any client that is not satisfied. The second phase is paid for in advance when you are satisfied with the first phase; the first phase is no longer refundable. And it goes on like that for every phase.  Your satisfaction is always a number one priority.

Step Three-Initial Design Phase

Phase one of your website development is the most collaborative of all phases.  This is the phase were we work together to get the navigation, appearance and marketing feel just right. There is always a bit of compromise on both parts until we learn each other’s styles.  
Additional steps really depend on the complexity of your site.

Contact us so we can start building you a website that works